Maximising Remote Relationships

In this virtual session, we delve deep into understanding the different behaviour segments both within our teams and customers, to enhance relationships, boost morale, and ultimately provide a slick communication structure when working remotely.

OBJECTIVES:

  • Understanding behaviours. A comprehensive overview of the DISC behaviour types to help you understand how your prospects/clients want to be communicated with.

  • Understanding driving forces. What motivates your team and your customers?

  • Understanding fixed and growth mindsets, using the THOUGHTS – FEELINGS – BEHAVIOURS methodology to enhance positive thinking.

  • Overall walk away from the session armed with the skills and knowledge to develop successful relationships through virtual methods.

ATTENDEES WILL LEARN:

  • The four behaviour types

  • How to identify behaviour types within your team

  • How to identify behaviour types within your customer base/pipeline both face to face and remotely

  • How to adapt to behaviour types both within your team and customer base/pipeline both face to face and remotely

  • How to manage your remote-working mindset